Our Records Management Security and Internal Controls
|
- Our facility is completely fenced with codes required for gate entry. All access to the building is controlled by the use of security cards, and all entries are recorded and maintained. We provide digital cameras that record activity in many areas both inside and outside of our building.
- The warehouse is divided into 8 “fire compartments” that are each separated by a firewall equipped with automatic fire doors that close in case of an alarm. This helps to reduce overall damage in the unlikely event a fire was ever to occur.
- Prior to hiring, complete background checks are done including: Social Security Check, Criminal History and International Criminal Check as well as drug screens. Confidentiality Agreements are also obtained on all employees having access to critical data.
- We strictly enforce authorized personnel for each client and utilize barcode tracking on all of our records. Our couriers are issued a picture ID badge that includes 2 blind barcodes required to log into their hand held scanner. All delivery vehicles are equipped with GPS tracking.
- For emergencies, we are equipped with a portable backup generator that will provide emergency power to operate the computer system, phones, and required lighting. Our records management database is backed up nightly.
- In addition to backup power capabilities for essential services, the company has equipped all key employees with cell phones that can be used for emergency communications. Our voicemail system provides an emergency option for a caller to leave a message with a return phone number and what records are needed. An on call staff member is notified immediately by pager and will return your call to arrange delivery.
|
|
|
